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Frequently Asked Questions

For optimal maintenance, we recommend scheduling a professional carpet cleaning every 6 to 12 months. However, the frequency may vary based on factors such as foot traffic, pets, and the overall condition of your carpets. Regular cleaning not only enhances the appearance of your carpets but also contributes to a healthier indoor environment.

Yes, your family’s safety is our priority. We exclusively use eco-friendly and non-toxic cleaning products that are safe for both children and pets. These products effectively remove dirt, stains, and allergens from your carpets while ensuring a clean and healthy living environment for your loved ones.

The drying time after a cleaning session typically ranges from 4 to 6 hours. However, this can vary based on factors such as carpet type, humidity levels, and the ventilation in your space. To expedite the drying process, we recommend allowing adequate airflow by opening windows and using fans if necessary.

Yes, we understand that unexpected situations may arise. While our schedule can vary, we do our best to accommodate same-day service requests whenever possible. If you require urgent cleaning, please contact us as early in the day as you can to discuss availability.

Our advanced cleaning techniques are designed to effectively address a wide range of stains and odors. While we are successful in removing many stubborn stains and odors, the outcome can vary depending on factors such as the type of stain, the carpet material, and the duration the stain has been present.

While we recommend scheduling at least a week in advance to secure your preferred date and time, we understand that circumstances may require more immediate attention. We’ll make every effort to accommodate your scheduling needs and provide you with the best possible service experience.